2021 Retail Personalization Index Top 100 Brands List

Sailthru and Liveclicker joined forces to bring you the fourth annual Retail Personalization Index — the industry’s most detailed, consumer-driven research into the brands personalizing their customer experiences best. 

In a year unlike any other, retailers had to pivot quickly to survive. But this year’s Top 100 brands did more than survive — they thrived, experiencing growth and cementing new loyal customers for years to come. The ability to move at the speed of the customer — to engage individuals wherever they are — is what sets them apart from the rest.

Download the 2021 Retail Personalization Index today to learn:

• What customers value most from retailers 
• How consumer behavior has changed and how top brands are keeping up
• Why brands like Best Buy, Bloomingdale’s, Thrive Market, and more continue to grow
• How to move at the speed of your customers
• Why a unified commerce strategy is critical for retaining your best customers

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