2021 Retail Personalization Index Top 100 Brands List

Sailthru and Liveclicker joined forces to bring you the fourth annual Retail Personalization Index — the industry’s most detailed, consumer-driven research into the brands personalizing their customer experiences best. 

In a year unlike any other, retailers had to pivot quickly to survive. But this year’s Top 100 brands did more than survive — they thrived, experiencing growth and cementing new loyal customers for years to come. The ability to move at the speed of the customer — to engage individuals wherever they are — is what sets them apart from the rest.

Download the 2021 Retail Personalization Index today to learn:

  • What customers value most from retailers 
  • How consumer behavior has changed and how top brands are keeping up
  • Why brands like Best BuyBloomingdale’sThrive Market, and more continue to grow
  • How to move at the speed of your customers
  • Why a unified commerce strategy is critical for retaining your best customers


Leading brands choose Liveclicker