About Liveclicker

ABOUT
LIVECLICKER

 

Day in and day out since 2008, we’ve helped our clients focus on using email personalization to move their businesses forward. We’re not stopping anytime soon. With a global footprint and more than 150 years of email marketing experience, Liveclicker has the knowledge, resources and technology to drive your program performance to the next level. 

 

Meet our leaders

Xavier Casanova

XAVIER CASANOVA
Co-Founder
CEO

 

Walt Mann

WALT MANN
Co-Founder
CTO

 

Justin Foster

JUSTIN FOSTER
Co-Founder
VP Market Development

 

Ismael Garzina

ISMAEL GARZINA
VP IT
and Operations

 

Jean Borgman

JEAN BORGMAN
Director
of Marketing

 

John Paul Koening

JOHN PAUL KOENIG
Director
of Sales

 

Jen Fahey

JEN FAHEY
Director
of Product Management

 

Kenna Hilburn

KENNA HILBURN
Director
of Account Development

 

Akiko Barton

AKIKO BARTON
Director
of Partnerships

 

The Liveclicker Way

Technical
Excellence

As a technology company, we are first and foremost devoted to technical excellence. We architect our technology for future scalability and design our solutions with unrivaled technical creativity and elegance. At the same time, we react swiftly to changing market conditions to ensure our solutions remain at the pinnacle of the competitive landscape.

Customer
Driven

We are committed to delighting customers. We delight customers by meeting and then exceeding their expectations and also by investing in our ability to delight customers. We believe our customers are our strongest sales force. We never forget that without customers, we are nothing.

World-class
Team

We attract the very best people to the company. We believe strongly in professional development by ensuring employees at Liveclicker remain able to express creativity while maintaining professional pursuits. We provide challenges for every employee to ensure continued professional growth and career advancement. We invest in our employees to advance the world of professional opportunities for each and every team member.

Superior
Execution

We promote a culture of focus and accountability. Each team member knows specifically what his/her goals are and the criteria by which performance is measured. This culture flows through the entire organization all the way to the CEO and is present on every team. Although the culture we have is one of accountability, it is also one of compassion and mutual support. We not only achieve our own individual goals, but also support our fellow team members.

Integrity

We take the moral high road. We avoid sacrificing our personal integrity for short-term gain. We hold a reputation in the marketplace as a company that keeps its promises, remains dedicated to the customer, and never “over sells.”

Long-term
Thinking

If Liveclicker was a race, it would be be a marathon, not a sprint. Our long term success is built every day by building for the long haul. We relentlessly focus on the “right way” and stay away from the “quick, sloppy way.” We architect the organization for scalability. We institute systems, methodologies, and processes as we grow to ensure we never lose our entrepreneurial edge. We encourage team members to create resources for others and to proactively solve organizational problems rather than just call them out. We make sure that everyone in the company has a vested interest in the long-term future of the company.

The
Ideas Company

We maintain a strong entrepreneurial spirit where ideas and creativity remain the foundation of our organization’s growth. We strive to maintain this culture as the company grows by remaining aware of external market pressures, keeping an open mind toward ideas generated from within the company, and always going the “extra mile.”

A fun place
To work

We work hard but still know how to laugh. We know when it is appropriate to take ourselves seriously and when it’s okay to just let loose. When we walk into work, we check our egos at the door. We are all pushing toward a shared success. We are intensely competitive, but we are not bad sports. We learn from our mistakes and remain keenly self-aware of our performance as individuals and as an organization. We never bad-mouth others, but instead offer genuine respect, courtesy, and the curiosity to learn from our failures in order to achieve long-term success.

Transparency

We are committed to information transparency at Liveclicker. Everyone at Liveclicker has a direct impact on the future success of the company. Everyone needs to know whether the company is healthy or not. It is only by making important information transparent that we are able to sustain a culture of accountability, openness, and personal responsibility.